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Integrated Values that benefit our team and our customers
Deeply committed toward pursuing a higher level of integrity for ourselves reflecting in the work we provide for our customers

Establishing Positive Company Culture

Promoting a Positive Company Culture is a wholistic approach effecting customers, employees and ourselves, integrated throughout and exemplified in everything we do.

The building blocks for a positive and successful company culture begin with a foundation of ‘Fricks Codes’ integrated day-in and day-out that are reflective of our Values. Our Values of Excellence, Integrity, Service, Respect and Accountability are a platform upon which our Vision is derived. Ultimately our Mission is the apex, the pinnicle, of everything coming together for the benefit of our customers, employees and ourselves.

We believe having a defined Company Culture gives us a direction and an advantage and helps guide the course for everything we do now and long into the future.

OUR MISSION

FRICKS design-builds and installs the most durable concrete floors in the world.

"I arrived at Fricks twenty years ago. With discipline and hard work we’ve built good things, and built a future for our company and ourselves."
MIGUEL ALMAGUER
Foreman
OUR VISION

Build the most durable industrial concrete floors to help our clients perform better, safer, faster, and more efficient.

"In my line of work 'Excellence' means preparing bid proposals with a clear understanding of the scope of work, understanding what is required to do the job without delays, and dealing with vendors to get the best prices up front."
MIKE HAAG
Chief Estimator
OUR VALUES

Five Values that serve to guide our daily actions toward others and ourselves.

EXCELLENCE

Provide your very best to others

Demand the best in yourself

“Growing up around the people of FRICKS, and now a part of the team, I have always been amazed at the unwavering determination to constantly improve, and produce the best possible product for each and every customer. Fricks has always strived for EXCELLENCE”
Ethan Fricks
Project Manager
INTEGRITY

Deliver on your Commitments

Represent Fricks with pride of workmanship

"We should always be open to helping others and have a nice attitude. We should always put our best effort into whatever we do."
Miriam Sifuentes
Project Coordinator
SERVICE

Create a positive experience that others will recognize and appreciate

Respond with "Competitive Urgency"

"The Fricks Company has been a good place to establish goals and success, it offers a good work environment, and opportunities to improve."
Victor Contreras
Superintendent
RESPECT

Treat others with dignity, honesty and respect

Value others and help them succeed

"I’ve worked for Fricks for more than 37 years and appreciate the respect that I’ve seen between co-workers. I respect everyone’s opinion and I believe they respect mine."
Gerald Flores
ACCOUNTABILITY

Take ownership of your actions and decisions

You are an ambassador for Fricks

"True service requires more than monetary attributes. It requires a leadership commitment that provides integrity and legitimate care in the service to our customers. It was these leadership characteristics that attracted me to Fricks."
Bret Wedding
Business Development
FRICKS CODES

From the beginning, we’ve wanted The Fricks Company to be the best. The best in how we treat our customers, the best in how we work with each other, and the best in the results we achieve. These differences are captured in the 28 "Fricks Codes" that are the foundation for our unique culture. These codes serve as a daily manifestation of our Values, which in turn enable us to deliver on our Vision, and ultimately our Mission.

01

FRICKS CODE
01
EVERYTHING
MATTERS
02

Know and follow all safety rules and guidelines. Know and practice our safety procedures. Ensure everyone’s safety and yours as we are all part of the “FRICKS” family. Our Goal is for all our Team members to return home safe.

FRICKS CODE
02
THINK SAFE.
WORK SAFE.
03

When delivering difficult or complex messages, or in tough situations speak “live” versus hiding behind e-mail, text or voicemail. Where appropriate, follow-up in writing. Speak Direct to help to make progress.

FRICKS CODE
03
COMMUNICATE PERSONALLY
04

Have a passion for excellence and doing things right. Take pride in the quality of everything you do. Always ask yourself, “Would I put my name on this?”

FRICKS CODE
04
DELIVER THE HIGHEST QUALITY POSSIBLE
05

Recognizing people doing things right is more effective than pointing out when they do things wrong.

FRICKS CODE
05
SHOW MEANINGFUL APPRECIATION
06

Do what you say you’re going to do., regardless of how it affects your day. This includes being on time for all phone calls, appointments, meetings, and promises.

FRICKS CODE
06
KEEP YOUR WORD
07

Create, clarify and avoid misunderstandings by discussing expectations upfront. Ask questions when you’re not clear on what is expected of you. End all meetings with clarity.

FRICKS CODE
07
GET CLEAR ON EXPECTATIONS
08

Our customers expect results. Follow-up on everything and take responsibility to ensure that tasks get completed. Hold yourself and others to a high level of ACCOUNTABILITY.

FRICKS CODE
08
DELIVER RESULTS
09

Take personal responsibility for making things happen. Respond to every situation by looking for ways to do it better.

FRICKS CODE
09
FIND A WAY
10

Get to know your customers and co-workers on a more personal level. Understand what makes others tick and what’s important to them. Strong relationships enable us to work through difficult issues and challenging times.

FRICKS CODE
10
INVEST IN RELATIONS
11

We’re all responsible for, and benefit from the FRICKS image and reputation. Consider how your actions affect our reputation. Be a proud representative of FRICKS.

FRICKS CODE
11
PROMOTE THE FRICKS BRAND
12

Information is critical. It is important that you share it. Document everything you do and everything you know so that others can have access to the information necessary for success.

FRICKS CODE
12
DOCUMENT IT
13

Respond to questions and concerns quickly, whether it’s in person, by text, phone or by e-mail. This includes simply acknowledging that we got the question and we’re “on it”.

FRICKS CODE
13
BE A FANATIC ABOUT RESPONSE TIME
14

You have the power to choose your attitude. Choose to be friendly, optimistic, and enthusiastic. Give people the benefit of doubt and spread optimism and positive energy.

FRICKS CODE
14
BE POSITIVE
15

Take personal responsibility for making things happen. Respond to every situation by looking for how we can do it better.

FRICKS CODE
15
FIND A WAY
16

Your personal appearance makes a strong statement about you and Fricks. Take responsibility to see that all jobsites and work areas are clean and neat. The appearance of our equipment, vehicles, jobsites, and personnel matters.

FRICKS CODE
16
TAKE PRIDE IN OUR APPEARANCE
17

Have a passion for what we do and be fully engaged. Make the most of each day by approaching every task with energy, focus, purpose, and enthusiasm. Work with a sense of urgency.

FRICKS CODE
17
“BRING IT” EVERY DAY
18

Guide others and teach them your skills and knowledge. This builds a sense of responsibility, pride, unity, and accountability. Their success is your success. The growth and development of others is vital to Fricks.

FRICKS CODE
18
BE A MENTOR
19

Demonstrate a commitment to doing the right thing in every action, in every decision you make. Always tell the truth, no matter the consequences. If you make a mistake, own up to it and keep your INTEGRITY.

FRICKS CODE
19
DO THE RIGHT THING ALWAYS
20

Treat every customer, coworker, and everyone in-between with consideration and appreciation, regardless of their background or job title. Everyone is worth of your respect.

FRICKS CODE
20
TREAT EVERYONE WITH RESPECT